Strategic IT Executive

Dan Miles

Digital Transformation & Enterprise Technology Leader

Two decades of measurable outcomes across global enterprises. Managing Partner at Quill Service LLC — driving technology strategy that aligns innovation with business value.

20+
Years Experience
$50M
Cost Savings Delivered
130+
Countries Led
Get in Touch View Career ↓ Download Resume
DM
Dan Miles
ITIL · NIST · SOX
Fortune 500
Cloud · Security
About

Where Strategy
Meets Execution

I am a strategic IT executive who thrives at the intersection of technology and business — bridging operational execution with long-term strategic foresight across the world's most demanding enterprise environments.

As Managing Partner at Quill Service LLC, I spearhead enterprise-wide technology transformations that streamline operations, secure infrastructure, and unlock lasting business value for clients across industries.

Previously as Senior Director of Worldwide Service Delivery at Fortive, I led a 320+ person global team across 130 countries, delivering $50M in operational savings and architecting scalable shared services across 19 operating companies.

◈
Strategy
Aligning enterprise technology with organizational vision and long-term objectives.
◎
Execution
Delivering complex global programs on time, on budget, and above expectations.
◉
Security
Building enterprise-grade cybersecurity programs aligned with NIST and SOX frameworks.
◑
Leadership
Fostering high-performance cultures and resilient partnerships across six continents.
Core Expertise

Areas of Impact

Driving measurable outcomes across six domains of enterprise technology leadership.

01
Strategy
IT Strategy & Digital Transformation
Visionary alignment of enterprise technology with organizational objectives. Proven success architecting complex digital transformations that enhance agility and long-term business value.
02
Operations
Operational Excellence & Cost Optimization
Expert in driving efficiency and cost reduction across global IT operations. Delivered over $50M in savings through scalable shared services, cloud modernization, and service consolidation.
03
Security
Cybersecurity & Risk Governance
Deep expertise in building enterprise-grade cybersecurity programs aligned with NIST and SOX frameworks. Proactively mitigate risk and ensure regulatory compliance in global environments.
04
Delivery
Global Program & Service Delivery
Led high-impact cross-functional teams across 130+ countries. Adept at managing complex global programs with a focus on collaboration, accountability, and stakeholder alignment.
05
Change
Change Management & Organizational Agility
Successfully implemented large-scale organizational change by fostering adoption of new processes and technologies. Drive cultural alignment across enterprise initiatives.
06
Partnerships
Strategic Vendor & Partner Management
Skilled negotiator and relationship builder with a proven track record of maximizing vendor performance, cost efficiency, and strategic alignment with enterprise goals.
Career

Professional Journey

Senior leadership across Fortune 500 companies and global enterprises, consistently delivering transformational outcomes.

2022 — Present
Managing Partner
Quill Service LLC
  • Spearheading enterprise-wide technology transformations for global clients
  • Delivering strategic advisory on cloud infrastructure, security governance, and operational efficiency
  • Building and scaling high-performance consulting engagements across industries
2015 — 2022
Senior Director, Worldwide Service Delivery
Fortive Corporation
  • Led 320+ person global team across 130 countries and 19 operating companies
  • Architected scalable shared services model delivering $50M+ in operational savings
  • Drove ITIL-aligned service delivery transformations and compliance programs (SOX, HIPAA, NIST)
  • Established global vendor and partner governance frameworks
Prior Roles
Senior IT Leadership
Fortune 500 Enterprises
  • Over two decades of progressive leadership across global enterprise environments
  • Guided cross-functional teams spanning six continents in technology and digital transformation
  • Built track record of integrity-led leadership, resilient partnerships, and cultural transformation
Frameworks & Domains

Regulatory & Technical Competencies

ITIL NIST SOX HIPAA Cloud Modernization Enterprise Architecture Cybersecurity Governance Digital Transformation Shared Services IT Service Management Vendor Management Change Management Global Program Delivery Risk Management Cost Optimization Stakeholder Engagement P&L Ownership OKRs / KPIs
Contact

Let's Connect

Whether you're exploring a strategic partnership, executive advisory engagement, or want to discuss a transformation challenge — I'd welcome the conversation.

↓
Download Resume (PDF)
in
linkedin.com/in/danmiles5052
@
dan.miles@quillservice.com